At ruah.community, we understand that receiving your order in a timely manner is just as important as the quality of the products you choose. Our shipping policy is designed to ensure that your faith-inspired apparel reaches you swiftly and securely, allowing you to wear your message of hope and inspiration without delay.

We take great pride in processing your orders promptly. Once your order is placed, our dedicated team works diligently to prepare your items for shipment. Typically, orders are processed within 5-7 business days. We believe that every moment counts, and we want you to experience the joy of your new apparel as soon as possible!

When it comes to shipping, we offer a variety of options to suit your needs. Whether you prefer standard shipping for a more economical choice or expedited shipping for those times when you need your items in a hurry, we’ve got you covered. Our goal is to provide you with flexibility and convenience, ensuring that your experience with us is seamless from start to finish.

Once your order is shipped, you will receive a confirmation email with tracking information. This way, you can follow your package’s journey and anticipate its arrival. We want you to feel excited as you await the delivery of your new apparel, knowing that it’s on its way to you!

We also understand that sometimes things don’t go as planned. If you encounter any issues with your shipment, whether it’s a delay or a lost package, our customer service team is here to assist you. We are committed to making things right and ensuring that you receive your order without hassle.

At ruah.community, we believe that every piece of apparel carries a message of faith and purpose. That’s why we strive to deliver not just products, but an experience that uplifts and inspires. We want you to feel connected to your spiritual journey with every item you wear, and we are honored to be a part of that journey.

Thank you for choosing us as your source for faith-inspired apparel. We are excited to serve you and look forward to delivering your order with care and dedication!

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at theruah.embro@gmail.com Please note that returns will need to be sent to the following address: 2426 Seagull Ln, North Port, Fl, 34286

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at theruah.embro@gmail.com. 

Once we receive your returned item(s), a refund for the product(s) will be issued to your original payment method within three business days.

Please note that return shipping costs are the responsibility of the customer.

Thank you for your understanding and support.